0
India
Back to Home

Privacy Policy

Last Updated: July 15, 2026

Introduction

Welcome to JTD Global Pvt. Ltd. (“JTD”, “Company”, “we”, “our”, or “us”). JTD Global Pvt. Ltd. is a product-based direct selling and e-commerce company committed to providing quality products and direct selling opportunities through a transparent, ethical, and technology-driven platform.

This Privacy Policy explains how we collect, use, process, store, protect, and disclose your personal information when you access or use our website, mobile application, products, services, digital platforms, or participate in our direct selling business plan.

By registering with JTD Global Pvt. Ltd., purchasing our products, using our services, or accessing our digital platforms, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing your personal information.

JTD Global Pvt. Ltd. is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable laws and regulations. We implement reasonable technical, administrative, and organizational security measures designed to protect your personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

This Privacy Policy applies to all Direct Sellers, customers, website visitors, mobile application users, and other individuals who interact with JTD Global Pvt. Ltd. through its products, services, business activities, or digital platforms.

2. DEFINITIONS

For the purposes of this Privacy Policy, the following terms shall have the meanings assigned to them below:

2.1 Company
“Company”, “JTD”, “we”, “us”, or “our” means JTD Global Pvt. Ltd., including, where applicable, its subsidiaries and affiliates.

2.2 User
“User” means any individual who accesses, visits, registers with, or uses the Company’s website, mobile application, products, services, business platform, or any other digital channel, including customers, Direct Sellers, visitors, and registered users.

2.3 Direct Seller
“Direct Seller” means an individual who has successfully registered or enrolled with the Company and is authorized, subject to the Company’s applicable agreements, policies, and Terms & Conditions, to promote and/or sell eligible products and participate in the Company’s Compensation Plan.

2.4 Customer
“Customer” means any individual or entity that purchases the Company’s products or services without necessarily participating in the Company’s Compensation Plan.

2.5 Personal Data
“Personal Data” means any data about an individual who is identifiable by or in relation to such data. This may include, where applicable, name, address, mobile number, email address, date of birth, photograph, PAN, Aadhaar details where lawfully collected and permitted, bank account details, GST-related information, nominee details, KYC information, and other information provided to or collected by the Company.

2.6 Financial and Verification Information
“Financial and Verification Information” means information such as bank account details, payment-related information, PAN, KYC documents, identity verification information, authentication information, and other data that may require enhanced security and protection under applicable law.

2.7 Business Information
“Business Information” means information relating to a Direct Seller’s business activities with the Company, including Direct Seller ID, sponsor details, team or network structure, sales records, order history, commissions, bonuses, incentives, rewards, Point Value (PV), Personal Point Value (PPV), Group Point Value (GPV), Matching Group Point Value (MGPV), transaction history, rank, qualification status, and other related business records.

2.8 Website and Mobile Application
“Website” and “Mobile Application” mean the official websites, mobile applications, portals, software platforms, and other digital systems owned, operated, managed, or officially authorized by JTD Global Pvt. Ltd.

2.9 Services
“Services” means the products, facilities, features, and services offered or facilitated by the Company, which may include product sales, e-commerce services, direct selling activities, Direct Seller management, customer support, training programs, promotional activities, and, where applicable and legally permitted, wallet-related features, utility payment services, and other services introduced by the Company from time to time.

2.10 Compensation Plan
“Compensation Plan” means the Company’s officially approved marketing and compensation structure, which may include Retail Profit, Direct Referral Commission, General Commission, Repurchase Commission, Leadership Bonus, incentives, rewards, recognition programs, and other benefits or earnings offered by the Company, subject to applicable eligibility criteria, terms, conditions, and policies.

2.11 Point Value (PV)
“Point Value” or “PV” means the value assigned by the Company to eligible products for the purposes of qualification and the calculation of commissions, bonuses, incentives, rewards, or other benefits under the Compensation Plan.

2.12 Processing
“Processing” means any operation or set of operations performed on Personal Data, whether wholly or partly by automated means, including collection, recording, organization, storage, use, retrieval, sharing, disclosure, transmission, updating, retention, restriction, erasure, or deletion.

2.13 Third-Party Service Provider
“Third-Party Service Provider” means any external person, entity, organization, or service provider authorized or engaged by the Company to provide services such as payment processing, logistics, courier services, cloud hosting, SMS, email communication, KYC or identity verification, technology support, analytics, customer support, or other operational services.

2.14 Applicable Law
“Applicable Law” means all applicable laws, statutes, rules, regulations, notifications, orders, and legally binding governmental requirements applicable to the Company and its operations from time to time.

2.15 Policy
“Policy” means this Privacy Policy, including any amendments, revisions, or updates made by the Company from time to time.

3. INFORMATION WE COLLECT

JTD Global Pvt. Ltd. (“Company”, “JTD”, “we”, “us”, or “our”) may collect and process such Personal Data and other information as is reasonably necessary for providing and administering its products, services, direct selling activities, digital platforms, customer support, business operations, legal and regulatory compliance, and other lawful purposes.

The categories of information that may be collected and processed by the Company include, but are not limited to, the following:

3.1 Personal Information
The Company may collect basic personal and contact information, including:

  • Full name;
  • Father’s name and/or spouse’s name, where applicable;
  • Date of birth;
  • Gender, where required or voluntarily provided;
  • Photograph;
  • Mobile number;
  • Email address;
  • Residential and/or business address; and
  • City, State, Country, PIN Code, and other relevant contact information.

3.2 Identity and KYC Information
For the purposes of identity verification, Know Your Customer (“KYC”) requirements, fraud prevention, tax compliance, and other lawful or regulatory requirements, the Company may collect:

  • Permanent Account Number (“PAN”) details;
  • Aadhaar details, only where lawfully permitted and collected in accordance with applicable law;
  • Passport, Driving Licence, Voter ID, or other government-issued identity documents, where required;
  • Goods and Services Tax Identification Number (“GSTIN”), where applicable; and
  • Any other identification, verification, or supporting documents that may be reasonably required under applicable law or the Company’s lawful policies and procedures.

3.3 Financial and Payment Information
For the purposes of processing payments, commissions, bonuses, incentives, rewards, refunds, tax deductions, and other authorized financial transactions, the Company may collect:

  • Bank account details;
  • Name of the account holder;
  • IFSC Code;
  • UPI ID, where applicable;
  • Payment and transaction details;
  • Tax-related information; and
  • Other financial information reasonably necessary for processing lawful payments and fulfilling statutory obligations.

The Company does not intend to collect or store sensitive payment authentication information, such as complete card credentials, CVV, PIN, or OTP, except where expressly permitted by applicable law and handled through appropriately authorized and secure payment systems.

3.4 Business and Direct Seller Information
Where a User registers or enrols as a Direct Seller, the Company may collect and maintain information relating to the Direct Seller’s business activities, including:

  • Direct Seller ID;
  • Sponsor and placement details, where applicable;
  • Team, network, and genealogy information;
  • Product purchase and order history;
  • Retail sales information;
  • Commission, bonus, incentive, reward, and recognition details;
  • Point Value (PV), Personal Point Value (PPV), Group Point Value (GPV), Matching Group Point Value (MGPV), and other qualification records;
  • Rank and achievement status;
  • Wallet and transaction history, where applicable; and
  • Other information reasonably necessary for administering the Company’s Compensation Plan and direct selling operations.

3.5 Technical and Device Information
When a User accesses or uses the Company’s website, mobile application, or other digital platforms, certain technical information may be collected automatically, including:

  • Internet Protocol (“IP”) address;
  • Device type and device information;
  • Browser type and version;
  • Operating system;
  • Login date and time;
  • Device identifiers;
  • Language preferences;
  • Application usage information;
  • Error logs and diagnostic information; and
  • Other technical information necessary for security, functionality, analytics, fraud prevention, and system administration.

3.6 Website and Mobile Application Usage Information
The Company may collect information regarding a User’s interaction with its website, mobile application, and digital platforms, including:

  • Pages visited;
  • Products viewed;
  • Search activity;
  • Time spent on the website or mobile application;
  • Clickstream and navigation data;
  • User preferences;
  • Cookies and similar technologies; and
  • Other usage information required to improve functionality, security, and user experience.

The use of cookies and similar technologies shall be subject to this Privacy Policy and, where applicable, the Company’s Cookie Policy and consent requirements under Applicable Law.

3.7 Customer Support and Communication Information
When a User contacts the Company or its authorized customer support channels, the Company may collect and process:

  • Support requests and queries;
  • Emails and other correspondence;
  • Chat messages;
  • Call recordings or call-related information, where permitted by Applicable Law and with appropriate notice where required;
  • Complaint and grievance details;
  • Feedback and suggestions; and
  • Other information voluntarily provided during such communications.

3.8 Marketing and Promotional Information
Subject to Applicable Law and, where required, the User’s consent or communication preferences, the Company may collect and process information relating to:

  • Newsletter subscriptions;
  • Promotional communication preferences;
  • Event registrations;
  • Surveys;
  • Contests and promotional campaigns; and
  • Marketing consent and communication preferences.

Users may withdraw or modify their marketing communication preferences in accordance with the options made available by the Company and Applicable Law.

3.9 Information Obtained from Third Parties
The Company may receive Personal Data or other information from authorized third parties, including:

  • Payment gateways and payment service providers;
  • Banks and financial service providers, where applicable;
  • Logistics and courier partners;
  • KYC and identity verification service providers;
  • Technology and cloud service providers;
  • Analytics and fraud-prevention service providers; and
  • Other authorized business partners or service providers.

Such information shall be collected and processed only where lawfully permitted and for purposes connected with the Company’s legitimate business operations, contractual obligations, legal requirements, or other lawful purposes.

3.10 Information Voluntarily Provided by Users
A User may voluntarily provide additional information while participating in training programs, business meetings, events, promotional activities, surveys, testimonials, reviews, feedback programs, or other Company activities.

Where such information includes Personal Data, the Company shall process it only for the purpose for which it was collected or for another purpose permitted under Applicable Law.

3.11 Data Minimization and Lawful Collection
The Company shall endeavour to collect only such Personal Data as is reasonably necessary, relevant, and proportionate to the specified purpose for which it is collected.

Personal Data shall be collected and processed in accordance with Applicable Law and shall not knowingly be used for purposes that are unlawful or materially incompatible with the purpose for which such data was collected, except where otherwise permitted by law.

5. BUSINESS AND TRANSACTION INFORMATION

JTD Global Pvt. Ltd. (“Company”) may collect and process Business and Transaction Information as reasonably necessary to administer Direct Seller accounts, process orders and payments, manage the Compensation Plan, maintain business and statutory records, prevent fraud, and comply with Applicable Law.

5.1 Information Collected
Such information may include:

  • Direct Seller or Customer ID and registration details;
  • Sponsor, placement, team, and genealogy information;
  • Rank, qualification, account status, and business performance records;
  • PV, PPV, GPV, MGPV, and other applicable qualification records;
  • Commission, bonus, incentive, reward, and Retail Profit records;
  • Product orders, invoices, payments, shipping, delivery, returns, replacements, refunds, and cancellation details;
  • Wallet and transaction records, where applicable; and
  • Tax, accounting, and other statutory records.

5.2 Purpose of Processing
The Company may process such information for order fulfilment, calculation and payment of eligible earnings, verification of qualifications under the Compensation Plan, account and business administration, accounting and taxation, fraud prevention, dispute resolution, audits, internal analysis, and compliance with Applicable Law and Company policies.

5.3 Accuracy and Retention
Users are responsible for providing accurate, complete, and up-to-date information. The Company shall not be responsible for delays, payment failures, or other consequences resulting from incorrect, incomplete, or outdated information provided by a User, except to the extent otherwise required by Applicable Law.

The Company may retain Business and Transaction Information for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal, tax, accounting, and contractual obligations, resolve disputes, prevent fraud, and protect lawful business interests.

6. WEBSITE, MOBILE APPLICATION AND COOKIES

JTD Global Pvt. Ltd. (“Company”) may collect and process certain technical and usage information when Users access or use its website, mobile application, or other digital platforms, in accordance with this Privacy Policy and Applicable Law.

6.1 Technical and Usage Data
The Company may automatically collect information such as IP address, device and browser details, operating system, device identifiers, login activity, language preferences, usage data, error logs, and diagnostic information for security, functionality, analytics, and service improvement.

6.2 Cookies and Similar Technologies
The Company may use cookies and similar technologies to enable essential functionality, remember User preferences, analyze usage, improve performance, and enhance security. Users may manage cookies through their browser or device settings; however, disabling certain cookies may affect platform functionality.

6.3 Third-Party Services
The Company may use authorized third-party service providers for payment processing, logistics, communications, cloud hosting, analytics, KYC verification, and other operational purposes. Such third parties may process Personal Data in accordance with Applicable Law and their respective privacy practices.

6.4 Security and Updates
The Company shall implement reasonable technical, administrative, and organizational safeguards to protect Personal Data; however, no electronic transmission or storage system can be guaranteed to be completely secure.

The Company may update this section from time to time. Any material changes shall be communicated or made available in accordance with Applicable Law.

7. HOW WE USE YOUR INFORMATION

JTD Global Pvt. Ltd. (“Company”) may collect and process Personal Data, Business Information, and Transaction Information only for lawful and specified purposes, including:

  • Registration, verification, and management of Customer and Direct Seller accounts;
  • Processing orders, deliveries, returns, replacements, cancellations, and refunds;
  • Administering the Compensation Plan, including calculation and payment of commissions, bonuses, incentives, rewards, and Retail Profit;
  • Verifying PV, PPV, GPV, MGPV, ranks, qualifications, and business achievements;
  • Processing payments and fulfilling tax, accounting, KYC, and regulatory obligations;
  • Providing customer support and resolving complaints and grievances;
  • Sending transactional, security, service-related, training, and policy communications;
  • Detecting and preventing fraud, unauthorized access, duplicate or fraudulent accounts, artificial business, and policy violations;
  • Improving products, services, digital platforms, security, and User experience; and
  • Sending marketing and promotional communications, subject to Applicable Law and User preferences or consent, where required.

The Company shall process information only to the extent reasonably necessary for lawful business purposes and shall not sell Personal Data, except where otherwise expressly permitted or required under Applicable Law.